DELIVERY AND SHIPPING POLICY
All relevant delivery options available for your order and to your destination will be displayed at checkout.
All orders are shipped within 24-48hours of receipt and successful processing of order on Monday to Friday 8am - 5pm +GMT. Orders received after 5pm on Friday are due for processing by the next Monday of the following week.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. HELEJANÉ cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.
Standard Service for selected overseas countries: delivery within 5-16 days from the day we accept and dispatch your order.
All orders within Nigeria are processed and dispatched within 2 - 5 business days depending on location.
The rate charged for the shipping of your order is based on the weight of your product, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and it will be added to your order before collection of payment.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.
Delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch. HELEJANÉ cannot take responsibility for customs clearance delays of failed payment approval, though we will try to minimise any potential delays.